Privacy Policy

Last updated: November 2, 2026

Embers & Ice LLC DBA Embers + Ice ("we", "us") respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

We collect information you provide, such as your name, email address, phone number and any message you submit through our contact form or booking process.

How We Use Your Information

We use your information to respond to inquiries, manage bookings and memberships, send appointment reminders and account notifications, and — only with your consent — send promotional messages.

SMS / Text Messaging

If you opt in to receive text messages, we will use your mobile number only to send the messages you consented to. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell or rent your personal information. We may share data with service providers who help us operate our business (such as booking or messaging platforms), solely to provide our services.

Data Security

We use reasonable safeguards to protect your information from unauthorized access.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

Embers & Ice LLC, 802 N 12th Street, Tampa, FL 33602 · 813-999-1176 · info@embersice.com